You didn't say what you submitted to Intuit.  EFIN documents more than 12 months old are not acceptable.  Since your EFIN is older than 12 months, what you need to submit is a printout of your firm's Application Summary from the IRS website.

See this article for a sample of the Application Summary and instructions of how to access the Application Summary on the IRS website:

https://accountants.intuit.com/support/en-us/help-article/electronic-filing-identification-number/su...