mlcpa
Level 3
11-21-2023
07:06 PM
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I tried to update the date only and I kept the rest of the text the same as the previous year. I retyped the letter from scratch, I tried copying and pasting from Word or Note, nothing works.
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khcpa12
Level 2
11-28-2023
05:27 PM
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Thank you for the insight. I was able to successfully update the engagement letter for 2023 without receiving the error with the following changes.
I was able to type ' and " but not copy from word and paste
other symbols that were ok to copy and paste include .,:();/-
helens4200
Level 1
01-11-2024
03:07 PM
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I finally called in and was told my engagement letter was too long and that is what is causing the error. With that, the individual could not tell me the max number of characters allowed. Not off to a great start!
Joss
Level 2
01-16-2024
09:07 PM
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I found this site where you can check for Non-ASCII Character in the text. Sometimes is due to certain font, so you may need to retype it. It is very helpful. https://pages.cs.wisc.edu/~markm/ascii.html
