I have tried multiple times to file a client's 2021 1040 and it has been rejected 5-6 times each with the message of either:

"Error Message: Spouse SSN and Spouse Name Control in the return must match the e-File database."

or "PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match the e-File database"

The client's name is fairly long (multiple last names) so I had to truncate it to remove a red critical diagnostic. But I believe truncating the name on the return is causing "what's in the database" to not match and therefore kicking back the return.

If anyone has a solution to this problem I would greatly appreciate any help! Thanks!