I totally agree with all of you, it's completely ridiculous that we are in April and we still can't e-file these NYS trust returns.  We need answers, because if they can't straighten this out, we will either have to file paper extensions or change to paper filing, which is time consuming because you have to get a hold of your clients to do either, and NYS mandates we e-file, so we have to fill out the exception paperwork, and get signatures from your clients to mail them in, not to mention postage costs...all of this time and added expenses come out of our pockets!  Is ProConnect going to reimburse us for all that?  Doubtful!  I will change to a non-Intuit software next season if they don't resolve this immediately!