Read these articles in details and check that you have coded your multi-state return correctly.  If you still have problems after that, please come back with more info about your entries and someone may just be able to point you in the right direction.

https://proconnect.intuit.com/taxprocenter/practice-management/handling-multi-state-returns-in-proco...

https://proconnect.intuit.com/support/en-us/help-article/form-w-2/create-multi-state-return-proconne...

https://proconnect.intuit.com/support/en-us/help-article/multi-state-taxes/entering-multi-state-amou...