I wanted to find out when a particular Georgia worksheet would be approved/released, so I could file a return.  Ultimately, I never did get an answer, except: keep checking back.  It's March 8!  I could tell the person wasn't a veteran with Proconnect, because she got very defensive.  She said she had been around a good minute.  I asked her what that meant.   She indicated long enough to know.  NOT.  She had never heard of this community forum.
She's not the first one I've been appalled with.  Come on Intuit.