All I can offer is that if you want a ZERO (0), then you must use a NEGATIVE ONE (-1). This is a special quirk of ProConnect and Lacerte. Entering a zero is like leaving the space blank.

I am still not really clear on your question, SO Contact Support EITHER https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assist... OR https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-...