George4Tacks
Level 15

If the screen where you entered 2 for Family Plan has no other entries, then you need to contact support to discuss the issue. I can not reproduce it.  Support is now open until 4pm (PST) on Saturday, so you have more than an hour.

https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-...

 

 


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