Hi George,

  Maybe I wasn't clear. I have already purchased some for this year via phone call.

  The issue is when I try to purchase (and when I tried to pre-purchase in December) through the online software I get a notice that they cannot process my purchase and I need to call. 

  During my call with proconnect they said there was an issue on their side that they were trying to fix. 

  My question is if other users are having this issue.

Thanks!