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Tech support specifically advised that I post about the issue.
And, mind you, we pay increased money for this software each year to work properly. The issue I posted about should not be happening in terms of the Federal Form 1310, when it's not required for this taxpayer.
This is a software issue. Thus, the post.
Now, I agree that the Colorado form should be mailed. Tech support and myself have tried everything. You cannot ignore the critical diagnostic and e-file. It prevents e-filing. I'm using ProConnect.
An aside: I did not post to receive subjective "advice," especially inclusive of remarks about death and bureaucracy. As mentioned, I personally have suffered the greatest loss of my life this year in losing my father. And, for folks who lack the empathy to understand this--we have huge hoops to jump through for court and probate and taxes and waiting and waiting for final forms. We get it. We don't need strangers on forums to stand on soapboxes.
Many thanks for your response. Best wishes.