@CryptoRoz Look at the history of the person you are calling a condescending arse! You are so wrong.

You can to this forum looking for help because support did not provide what you wanted or needed. There are several power users her that try to assist and often know far more than support does. We do not have all the details of your issue, only what you post. We don't know what steps you have taken. 

Calm down and ask full and complete questions. Interact with the respondent to give more information if it will help you get to a desired end.

Sometimes users will mention superpowers of the Lacerte program that don't work on ProConnect. 

Best of luck, but be nice.