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@IntuitGabi Just one more thought on Intuit's response about ecosystem. The concerns here are not with ecosystem but the flaw in that design, which is not fit for purpose.
Forget about us being number crunchers or mere users here, many of us are actually business consultants. We work with businesses to design, implement, and improve systems, processes, and communication. Optimization is about helping a company meet its objectives in ways that are efficient but yet mitigate various potential risks. In this case, while linking this Community, which is not part of the professional tax/accounting products suite either in fact or in use, may seem expedient, it serves only to elevate security risks to unsuspecting users. What would make more sense, in terms of ecosystem development, would be to allow automatic login from within ProConnect Tax (and QBO), to better integrate the help/support function - but not the other way round.
Intuit's responses to this issue are just another example of how counterproductive the support structure is. First, they keep moving the goal post. From (1) saying it will be fixed asap to (2) letting it slip into a black hole to (3) dismissing that login to the Community would also sign in to ProConnect Tax to (4) rationalizing that it is part of the design of the ecosystem. Second, instead of examining the merits of the concerns, they would simply dismiss them in one fell swoop by insisting that it is working as designed without even the slightest attempt to address the underlying problems that had been raised.
I always wonder how the Intuit executives would react if they ever spend any time on this forum. Or perhaps I just have too much faith because I am forever an optimist (until I am proven wrong - like now).
This will be my last post on this thread. It is a total waste of my time and effort. I know what to do to keep myself secure - just not so sure other unsuspecting users would.
Still an AllStar