Sorry, I guess I missed the error message. What program did you use to open the template? Are you on PC or Apple? 

Too many variables to solve here. I think you need to work with support. https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/...

Depending on how many depreciation items, it may just be easier to manually enter them.