I appreciate your explanation as proper use of ProConnect Online.

To your comment of "Rather than jumping in with making a suggestion for improvement of the product, start with a question on how to use the product to get feedback from other users": I didn't just jump in assuming ProConnect was flawed. Rather, I chatted with ProConnect Online support to find how to do this in the software. After their digging in, they said that it could not be done. My assumption was that ProConnect support would understand its own software. I guess I was wrong. So, it seems I should reach out to the Community rather than asking ProConnect!