raymondmorin200
Level 2
04-21-2021
07:43 AM
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My client owes $475 on his 2020 tax return. I chose electronic withdrawal by the IRS to pay the tax liability. It did not work. Talked to the IRS and they said this a software problem. Is Proseries working to fix this problem?
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IRonMaN
Level 15
04-21-2021
08:53 AM
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Call the IRS 3 times and get 4 different answers. If it is a software problem, is it an Intuit or an IRS software issue?
Slava Ukraini!
raymondmorin200
Level 2
04-23-2021
07:45 AM
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It did not answer my question.
IRonMaN
Level 15
04-23-2021
08:18 AM
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You said it was a software problem but didn’t say which side it was. Since then we have learned it is an issue on the IRS side of the equation.
Slava Ukraini!
