Suddenly, today, the "CHAT" disappeared from the ProConnect platform, so that I can't ask any question in the real time.

I can't waste any more time than writing it here.

Why is the CHAT not available any longer?

When we need an answer just right away, who wants to waste time to wait and write it here, waiting for one or more days?

I hage this poor quality of customer service, as Intuit is really poor customer service provider.