This is not Intuit Support.  We are your peers and can only let you know what we're aware of.  If you need to complain, you need to contact Intuit directly.

Going back to your question... What kind of return are you filing?  Does it involve M1PR?

Did someone from MN DoR tell you PTO is not approved for MN returns?  If not, where did you hear that and what is the exact message you received?