candice
Level 1
12-07-2019
01:41 AM
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During the period of time where ProConnect and Refund Advantage were not communication, I efiled almost 20 returns. I am now finding that these returns were approved by the IRS and funds send to Refund Advantage. Because RA didnt have any taxpayers to assign these refunds to, they just sent the money back to the IRS. Now I have to tell my clients that they will be getting a paper check from the IRS in 7 to 10 WEEKS, and that they should feel like sending me a check for my fees? Has anyone found a way around this yet?
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