Angels2715
Level 1
02-12-2021
11:00 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
1st time user - used to use Lacerte
Best Answer Click here
Labels
Community Manager
02-12-2021
11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @Angels2715
Here is an article that may help! How do I enter my EFIN, PTIN, and ERO PIN into ProConnect Tax?
-Betty Jo
itonewbie
Level 15
02-12-2021
11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
You may like to check that your Intuit account has the correct details of your verified EFIN.
---------------------------------------------------------------------------------
Still an AllStar
Still an AllStar
aseckrater
Level 2
03-03-2021
09:50 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I am getting the same thing. How did you get this fixed?
Thanks!
Angels2715
Level 1
03-03-2021
10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
It was relating to my settings. I called customer service and the rep walked me through a couple of screens to make sure my settings were good. that did the trick.