For many years our firm has been using 1099Etc for our client's payroll and year end 1099/W2s.  This year when I tried to log into my account at the IRS FIRE system, I cannot get in.  I have tried calling numerous times and have been on hold or disconnected.  Tried to reset the password and that did not work.  In the past I have been able to reach a live person at FIRE with issues.  1099Etc has told me that they have heard other clients having the same problem.  He suggested I use their other method of e-filing (per form charge).  Before I do that, I wanted to see if anyone has run into this problem?  I have also tried to create a new account with FIRE but that did not work either.  Thanks!

Karen