TaxGuyBill
Level 15

@tonyg wrote:

I know I have an option to paper file, but I paid for electronic when I purchased the program.

This is not a business-friendly policy.  It might be time to move on


 

Actually, if this is a new return you can't even paper file.  It won't let you print unless you pay the Fast Path license fee.

It is a business-friendly policy (increased profits for Intuit), but not a customer-friendly policy.  In my opinion, it was time to move on several years ago.