Hi @Annette1 , sorry we missed this message for so long. 

If it's not too late and you're still trying to address the issue, could you take a screen shot of "About ProSeries" and email it to proseries_engineering@intuit.com? Please include your username somewhere in the email so we know it's you.

In ProSeries, under the menu, click Help > About ProSeries and switch to the Version tab.

It should look something like this:

One other place that might be worth checking is My Account, under "Account" and "Manage EFIN": https://myproconnect.intuit.com/#/accounts/efin 

Under "Tax Prep Credentials", is the "Doing Business As Name" what you expect? If this is showing the wrong company name, I believe you would have to contact support to update that.

Regards,
Matt