ShoeBox Taxes
Level 5

If a taxpayer has a child with an ITIN, they are eligible for the CTC, but not for the ACTC.

If a client is applying for an ITIN for that child, the SSN field remains blank. However, the return should still process as if the child has the ITIN. In other words, they need to get the CTC (not ODC), but not the ACTC.

How do we get the software to do this correctly?

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