I'm also getting a call a day asking if we are taking on new clients as their preparer decided to retire or call it quits. Unfortunately I have to stick this out about another decade or so - I hope I don't lose my mind by then.

And we all know that any call starting with I know you're busy or I have a quick question means you should go get a cup of coffee first - it's going to be a long call. My husband bought me a small crystal ball for my desk as a joke which I used when I got the where is my stimulus payment calls. This Christmas I'm asking Santa for a little red phone I can put on my desk as a hotline to the IRS.