Lori Lou
Level 2
03-22-2021
02:41 PM
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TO ORLANDO FROM LORI LOU
Just sent the email to engineering with the zip file. Also, I am currently holding AGAIN on the phone after previously holding 40 minutes only to have them answer & immediately hang up. I called customer service & they gave me a ticket # & requested that it be escalated. Ticket #561489937. I have been on hold now since 3:22 p.m.