I purchased the ProSeries product last week hoping to file my charity's Form 990-EZ.  Intuit was on the IRS approved provider's list.  Now I find out they cannot file the 990-EZ and getting connected with someone at Intuit is impossible... not nearly impossible... impossible.  While I don't think this is a question for the Community this appears to be my only option.

Do you tolerage poor customer support like this or am I missing a way to contact them?