I feel like people have complained about this before, I dont know what the "fix" is though.

@IntuitGabi  @IntuitBettyJo   does this ring any bells for you?  or was it Esig that was sending the wrong clients info?  I know one of them was doing something something funky a few months back.

I dont use either service so I dont know how they work....could it be a cookie or browser cache issue?