ajp
Level 5
‎10-18-2021 03:25 PM

We had a problem with a file, and support told us that McAfee can have problems with pro series.  I guess you can tell it to ignore certain files, but that is a pain with several client files.  We were told that Norton might be a better option because you can have it ignore the whole folder of data files. 

Does anyone have input regarding anti-virus software?  I don't know why it would mess with the data file to begin with.  I was looking at reviews, and Norton does fair better than McAfee, but there are other brands that do even better such as Bitdefender. 

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PATAX
Level 15
‎10-18-2021 04:10 PM

ProSeries support was correct... Antivirus software may cause problems and it may slow down your computer... most computers come with built-in antivirus software ... I would also assume that Intuit has built-in safeguards...use your computer for business only...

Terry53029
Level 15
Level 15
‎10-18-2021 05:39 PM

I've used Norton with ProSeries Pro over 20 years with no problems 

IRonMaN
Level 15
‎10-18-2021 05:41 PM

I’ve used McAfee with ProSeries for years without any issues.


Slava Ukraini!
Just-Lisa-Now-
Level 15
Level 15
‎10-18-2021 08:04 PM
I use ESET, never had an issue.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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ajp
Level 5
‎10-20-2021 08:07 AM

So, you feel that the built in protection is enough?  This is a PC; I am usually an Apple person, and worry about PCs.  I wasn't sure if Microsoft Defender was enough.  The computer is only for business. 

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ajp
Level 5
‎10-20-2021 08:07 AM

Thanks! I'll look into ESET.

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ajp
Level 5
‎10-20-2021 08:08 AM

I'm glad it is working for you.  One of our large files was corrupted, and pro series support blames McAfee, so I feel the need to change.  We can't keep rebuilding files.  

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ajp
Level 5
‎10-20-2021 08:09 AM

This is my current leaning.  Thank you for your feedback.

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