yeah i just spoke to a "Supervisor" at intuit. She tried to imply that they have no obligation to inform users of such a change since in most cases these changes occur based on guidance from IRS or State Revenue Department.  I must ask after thousands of dollars spent on this software, is there no ethical or professional consideration given to those who buy in to use this product?  Even if an update occured and changed the way the software flows from the federal info wkts over to other places, we deserve to know that. 

 how about for all the ways the software catches minor differences and gives an error message----at least they could have done that.  Made it where when federal 4868 is marked when you go to state an error message comes up and says hey the fed one is checked you need to check it here.

They do that for the Direct deposit idea, if marked or added onto fed wkst you get an error message on state and if you are not paying attention you could try and efile one like that and it will reject until you open the state and click the box.  That way they have informed everyone using product without actually informing us. 

In either case I am having an emotional disconnect nearing up to time I am expected to spend thousands of dollars on a product that has no love for the faithful users.  And in my state yes they are NASTY. Even after submitting 9325 and 4868 on behalf of taxpayer-our state doesn't care.  We are now attempting on a couple to ask for FTW abatements in hopes there is a way to avoid the massive penalties I do not believe my staff or myself is responsible for.  Not to mention the loss of confidence from my clients or the risk of actually losing them as clients....