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I attempted to file electronically a client with a General Business Credit carryforward from 2019 to learn that Proseries does not support the efile a tax return with such a credit. Can you believe this!! I was under the impression that I am using the Pro version of the software and I having to do a paper submission because of a business credit carryfoward which is not rare and unusual.
This in not the first time, I have encountered this so-called pro-version of the software does not support certain forms or features over the years. Maybe intuit should spend more time providing an efficient and true pro version of the software rather than spending time and money on features that most professional that I know, do not deal with it. I can certainly understand highly rare and unusual instances may not be costs effective but I am curious of the added features and benefits, how many professional actually use them like cash loans and refund advances. If a client can not wait to get their refunds, they probably can not pay my fee. Just my opinion.
I am a sole practitioner and can not believe the number of problems I encounter. Anyone else frustrated?