jbrewercpa
Level 2
‎08-20-2021 12:29 AM

Why does Form 706 keep crashing and deleting my entries on  Schedule B?  I had this problem in years  before and hoped it would be fixed in the 2020 program.   Is there anything that can be done?

0 Cheers
Just-Lisa-Now-
Level 15
Level 15
‎08-20-2021 05:57 AM

Id try running REPAIR UPDATES and see if that helps at all.     Close ProSeries and use the REPAIR option from the Windows Programs menu.  This is a screen shot for 2019, but 2020 has the same choice.

repairupdates.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Intuit_hieu
Employee
Employee
‎08-20-2021 06:19 PM

Hi,

After the refresh update, does ProSeries still crashing? if it is, could you please send us the sanitize 706 return? the sanitize should wipe out all personal information. Our email address is proseries_engineering@intuit.com.

Thanks

 

protax20_YSETujRq4D.png