You could always try uninstalling the software and installing a clean version to see if that helps.  I ended up dong that a month or two ago after I couldn't get into the program.  But this late in the year, you might want to lick your wounds and keep on fighting with it a little longer.

As a side note, I tried to e-file a few returns yesterday and when I would try to open an individual client I would get the message "please wait while Windows configures Quickbooks".  It opened up business returns just fine but I would have to hit "cancel" three or four times before I could open an individual client.  Some days I really hate Inuit.  Well, ok, I hate Intuit everyday but some days are worser than others.

@nextgentax could we have a meeting with you on zoom? if possible please send us your contact info on proseries_engineering@intuit.com & include a link to this post (ie. https://proconnect.intuit.com/community/forums/replypage/board-id/203/message-id/92250) in the email.

Thanks,

-Hieu

@IRonMaN have you used the https://proconnect.intuit.com/community/system-responses/help/fix-common-problems-and-errors-with-th... ?? I know it does a decent job of most fixes for the Lacerte program, just looking for feedback on ProSeries. Is it different than "tools repair"

No I haven’t tried that.  But I have tried using the similar toolbox with Quickbooks and they seem to provide you with a crescent wrench and a Phillips screwdriver when you really need a hammer and a flathead screwdriver.