TK Menesale
Level 1

I installed Pro Series 2020 on a new PC.  Everything working fine on old PC. Tax pdf scan wasn't working (no errors) so I called Pro Series tech support.  They said I have lost my connection to the server, and the back end team had to repair my data file.  $999 for one year tech support or $499 for one time fix.  I've never used tech support in the 10--15 yrs I've had Pro Series.  There is no way around having to pay $500-$1K for them to fix this?  Feels like robbery.

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