Efiled client 2019 and accepted on 101920. Prepared amended, checked the box to efile and message when I open EFILENOW says the 1040 2019 return has not been completed. Error check says it can't be efiled because the original was not efiled, but the EFILENOW box indicates that the 1040 is complete.

I also show the original return as accepted in the logs. IRS transcript shows the return accepted on the above date.

I have tried everything. What is wrong with this program?