bheizer
Level 4

Hi

I have had 6 clients (so far) call me to say they haven't received their federal refunds. These returns were filed between March 17th and April 9th.....When I go on IRS website, it is saying that returns are still being processed....BUT, when client calls the IRS and gets the automated system, they are being told that return has not been filed.   I have confirmation from software that return was filed and ALL 6 have received their state refunds.  So my thinking is if they have received their state refund and I have confirmation that returns were filed and accepted then the IRS did receive the returns.

Any advice or anyone else having this problem?

Thanks.

 

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