TurtleDave
Level 1

I e-filed a tax return for a client on April 9, 2021.  Pro-series e-fling history shows the return was accepted on April 9, 2021.  It was a direct deposit refund return.

Taxpayer is a resident of Florida, so there was no State tax return filed.

The IRS has no record of receiving the return for this taxpayer.

I have confirmed the SSN of the taxpayer. We filed for the taxpayer in 2018 and 2019 also

with no problems.

How do I confirm with Pro-Series the return was actually filed ?

Can Pro-Series trace the filing through ?

 

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