Alzheimers client no longer can renew drivers license but i cannot get program to acknowledge no license checkbox or did not provide checkbox error in program?
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Try deleting the ID worksheet and then try checking one of the boxes.
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This article shows which states require a Drivers License for their e-file requirements: https://accountants-community.intuit.com/articles/1608863-state-agency-driver-s-license-and-state-id...
If you are preparing a state return for one of the states that has a Yes in e-file requirements the client would not be eligible for e-file.
