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Upon starting up ProSeries I get the following error message: "ProSeries has detected a mismatch between the client rows displayed on Homebase and the client files in your data folder", and then recommends to run Homebase Maintenance to correct it.
When I run Homebase Maintenance I get "No errors found".
Anybody else having this problems? Am I missing an update?
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I get the message now and then, it usually finds 1 file (most of the time its a new client I worked on the day before) and I tell it to fix it...no clue what needed to be fixed but it doesnt seem to goof anything up, so I let it do its thing.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I was getting the same message, and at the same time, I can no longer edit or view any of my Custom Homebase views. Clicking on them, or the "add/edit custom views" under the homebase ribbon menu causes the whole program to freeze & eventually crash.
We all ran the maintenance tool, and since it wasn't finding errors, we just turned off the alert.
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We're getting the same message every time we restart ProSeries 2020. Same thing happens - when I say "Yes" it doesn't find any mismatches. Do we risk missing an ACTUAL mismatch if we select "No, do not show this again"?
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@ckshea13 wrote:
Do we risk missing an ACTUAL mismatch if we select "No, do not show this again"?
Ive been wondering the same thing.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I also Googled the error message, and got taken to this web page: https://http-download.intuit.com/http.intuit/CMO/proseries/resources/user_guide/ty11/Guide-Pro/7%20-...
However, it looks like the page was written for ProSeries 2008, and most of the suggestions to re-sync or otherwise repair the data bases, aren't options in ProSeries 2020.
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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I also get the same error every time I start ProSeries. It doesn't find any errors and obviously doesn't fix anything. I started getting this message last week 5/5 or 5/6 approx. Just another program bug I guess.