jane
Level 1
12-06-2019
11:49 PM
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Correction - the code for the rejection of the state (CO) return is REJ001 (as I said above).
For the federal return, however, the message is the following:
1 - Error Message: 'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match the e-File database.
2 - Solution: Verify the name, SSN, or ITIN. The last name for the primary taxpayer on the return does not match what the IRS and/or the Social Security Administration have on file
3- Code: R0000-500-01
For the federal return, however, the message is the following:
1 - Error Message: 'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match the e-File database.
2 - Solution: Verify the name, SSN, or ITIN. The last name for the primary taxpayer on the return does not match what the IRS and/or the Social Security Administration have on file
3- Code: R0000-500-01
