MargaretJ
Level 2

I would appreciate a phone call from you about this issue. I will provide my phone number to you but I am not sure if this response is being read by just Austin or the entire forum. I am beyond angry about this problem. I called the evening of 4/15/21 to report this problem & was treated disrespectfully. The representative(s) had no clue what I was talking about. Your solution is very time consuming on the tax preparer end. Our clients may very well be penalized for late payment through the fault of Intuit. Many $$ are at stake. How can we be certain that the 4/15/21 payments will be combined with the 2nd quarter payments? I had a client only making the 4/15/21 payment & not the 6/15/21 one. What if it gets screwed up again? Our clients look to us for assistance & going through EFTPS or direct pay is beyond their ability level. There was a similar problem last year & we had to apologize to our clients. Now, a second time. You should have been better prepared this year after last year's screw up.