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@Carol-L wrote:

Have regularly scheduled direct debits and never had a problem until this year.

 

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"This year" is exactly the problem.   There is nothing normal about this filing season.  Think of what IRS has had to deal with since January 1  -  two stimulus payouts and  The American Rescue Plan Act which required changes to the 2020 tax laws.     

Why is anyone surprised by what is happening ???????