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1- I was efiling a return and could not because I needed to run an update. This is common so I ran the update this evening, but it wasn't before I had to fix IE settings to allow the files to download and install. THIS IS NEW!!! AND ANNOYING THAT I HAD TO RESEARCH THIS TO FIND OUT about changing IE trusted site settings.
2- After the update was performed, I was able to access the file and thankfully efile it. BUT after that, I was not able to log back into my 2020 or 2019 programs and I am not able to sign into Intuit link either. I HAVE WASTED MORE THAN THREE HOURS!!!! AND WITH NO SUPPORT AVAILABLE LATE ON A FRIDAY AND NO SUPPORT AVAILABLE UNTIL MONDAY!!!! THIS IS UNACCEPTABLE FOR THE PRICE POINT PAID FOR THIS PROGRAM, AND IN THE MIDDLE OF TAX SEASON!!!!
I CAN BE REACHED AT [Phone Number Removed].
EDGAR MARTINEZ, CPA