You maybe could bring up a new installment sale and enter figures and it might cause it to carry then you could delete one of them. I had this happen not long ago on an older one that had been carrying and this is the only one so far that I have had trouble with.  I have tried to figure out what caused it but exactly the same...baffled!  I also updated computer and did a refresh updates in Pro Series so not sure what fixed my problem that day but I had help from some fine people in the community.