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Technical support finally identified the problem for me :
When you click on Print, the screen comes up to choose "Printer", "File (PDF)", "DMS" at the top, then there is a Box "Printer, PDF and DMS Setup".
Click on "Printer, PDF and DMS Setup" and at the top of the screen there are two boxes "Password protect PDF files for returns" and "Use default file names for PDF files for returns". I had checcked the box "Use default file names for PDF files for returns". When I unchecked this box to not use the default, no more problems.
The aggravation is that every time you print now you have to accept the default name for the file that pops up for it to print the PDF. I don't know why this year you cannot mark that default box, but at least it fixed the problem for me.
If I knew how to post a picture of the screens like some, it would make this a much simpler correction for you - sorry for my ignorance.
Jerry