dascpa
Level 11

I agree with TaxGuyBill.  Clients are able to take on their own responsibility of paying their own bills.  I'm sure you're aware the taxpayer can pay at https://www.irs.gov/payments or they can set up for future payments at www.eftps.gov.

It's okay to offer a service but it's not our responsibility in every situation.  We need to stop babying our clients.