Orlando
Intuit Alumni

Can you

  • Close ProSeries
  • Open File Explorer and navigate to C:\BaseWin20\HomeBase
  • Do you see CustomViews.xml and/or OtherAttributes.xml? If so, rename them to CustomViews.backup.xml and/or OtherAttributes.backup.xml
  • Run ProSeries

If that works, can you email the backup file(s) to proseries_engineering@intuit.com too?

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