Lisa317
Level 1
03-27-2021
12:07 PM
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We had the same issue. If only one e-mail is listed, it will sign both signature lines with the first taxpayer's signature. However, the 2nd taxpayer (spouse) has to answer 3 questions in order to authenticate E-File Signature Authorization forms. We have found the only way around it is to have 2 email addresses listed when requesting DocuSign E-File Signature Authorization forms.