Orlando
Intuit Alumni

Thursday night we were able to reproduce the frequent crashing issue on 2 of my school laptops and worked up two changes that prevented the issue on those machines as well as the machines of a few customers we worked directly with.  We deployed those as an update last night, and confirmed this morning with a few others.  The first will kick in automatically after you update and restart ProSeries.  If that doesn’t work there is a new Help Menu Option called “Enable ProSeries Safe Mode”.  Enable that and restart ProSeries. I believe there will be an in product alert and/or community article soon to offer more detail.

I apologize for how frustrating this is and wish I had a more definitive and clear guarantee of a fix, but as we’ve seen this week this is the third separate issue we’ve identified (in addition to the bad Microsoft update and the issue with partial updates).