Sat., 3/27, 6:32am PDT

My last call to Proseries was on Monday (3/22). They were unaware of the issue. I was on the phone with tech support for 2 hours.  Supposedly they had moved it to the development team but I've had no follow up from them.  She gave me a case number but that is not the same as an investigation.  Despite their protestations to the contrary, I don't see that they care to correct any of these ongoing issues.  I posted directly to the Community Managers and neither of them bothered to reply.  Like Intuit, we've pretty much given up and are doing what we need to to get the returns e-filed.