Thank you so much for the much needed comic relief.

ProSeries won't even acknowledge errors in the program, much less fix them.  They have known about kiddie tax issues for over a month.  They haven't addressed it.  They have known about the home mortgage interest calculation issue for over a month.  Not only haven't they addressed it they think there is no problem.  I could go on but May 17 is approaching and I'd still be typing.  Their customer service is a case study in what customer service should not be.  The only thing they are consistently good at is raising the cost of the program.

I would like an update or a page listing known glitches and an estimate on when they will be fixed.  Unfortunately, if ProSeries won't acknowledge the problem exists in the first place, there is no chance this will ever happen.

 

0 Cheers